Privacy Policy

Effective Date: 20 February 2025

At Grace Through Words Counseling, your privacy is a priority. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any information you provide through forms or communication with us.

  • Non-Personal Information: IP address, browser type, operating system, and browsing behavior (collected via cookies and analytics tools).

  • Sensitive Information: If provided voluntarily during counseling requests or inquiries, such as details related to your spiritual or emotional well-being.

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our counseling services.

  • Respond to inquiries or requests.

  • Send updates, newsletters, and exhortations (if you’ve opted in).

  • Ensure the security and functionality of our website.

  • Comply with legal obligations.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except in the following cases:

  • When required by law or legal process.

  • To trusted service providers who assist us in website operations, provided they agree to confidentiality obligations.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but some website functionalities may be limited.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

Our website is not directed to children under 18, and we do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information.

  • Opt-out of receiving newsletters or marketing communications.

  • Request data portability or restrict data processing.

To exercise these rights, contact us at [Insert Contact Email].

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 gracethroughwordscounselling@gmail.com